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Pairing Your Device

This guide shows how to pair a LabelFood device with your branch so it can print labels and sync with the cloud dashboard.

  • The device must be powered on
  • The device must be connected to Wi-Fi
  • You need access to the cloud dashboard as a Manager or Owner

Step 1: Get the Pairing Code from the Device

Section titled “Step 1: Get the Pairing Code from the Device”
  1. On the device, tap Settings (gear icon)
  2. Enter your Manager PIN to access settings
  3. Go to Settings → Device Pairing
  4. A 6-digit pairing code is displayed — note it down
  1. Log in to cloud.labelfood.co.uk
  2. Go to Settings → Devices
  3. Click Pair device
  4. Enter the 6-digit pairing code from the device
  5. Give the device a name (e.g., “Main Kitchen Device”)
  6. Click Save

The device will display “Paired successfully” and begin syncing.

Once paired, the device shows:

  • The branch name at the top of the home screen
  • A green sync indicator when connected
  • The device listed in Settings → Devices in the dashboard
  1. Go to Settings → Devices in the dashboard
  2. Click Unpair on the device
  3. Confirm — the device returns to its unpaired state

The device can then be paired to a different branch using a new pairing code.

IssueSolution
Pairing code not acceptedCheck the code matches exactly; try regenerating from the device
Device shows “Offline”Check Wi-Fi connection; restart the device
PIN not acceptedVerify you are using a Manager PIN, not an Operator PIN

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