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LabelFood Docs

Requests

Requests is the inbox for everything a device needs a manager to agree to. It is reached from the inbox icon in the top bar, which carries a count while anything is pending, and it is open to Owners and Managers.

Everything is on one list, newest first, with what it is, when it was submitted and its status.

Product Requests

Section titled “Product Requests”

A Staff member can add a product or edit one on the device. Either way it arrives here rather than going live, badged New product or Edit product.

Open the row to review it. You see the proposed product on the full product form, with the photo if one was attached, and the branch and device it came from. Change anything that needs changing, then click Approve or Reject.

  • Pending: waiting for your review
  • Approved: saved to the catalogue, and on the devices at the next sync
  • Rejected: declined, nothing changed

An allergen list is worth reading properly before approving: the person on the device may have typed what they knew rather than what the pack says.

The review can be switched off per branch, under Settings → Organisation, and products then go live straight from the device. It suits a single-site kitchen where the person on the device is the person who would be approving it. Where an allergen declaration should pass a second pair of eyes, leave the review on.

Clear Expired Labels

Section titled “Clear Expired Labels”

Expired labels left on the shelf are cleared one by one on the device. Clearing the whole list at once needs approval, so that list cannot be quietly emptied by whoever is on shift.

The row says Clear expired labels. Click Approve and the device carries it out on its next sync, which is why the status then reads approved rather than done.

Supply Orders

Section titled “Supply Orders”

An order placed from the device appears here too, showing what was ordered. Clicking the row opens it in Consumables, where you pay for it.

If you would rather these went through without you, Auto-approve consumable orders in the branch settings charges them to your card on file straight away. A failed payment sends the order back to your review and switches that setting off.

Keeping On Top of It

Section titled “Keeping On Top of It”

An empty list says All clear. A request nobody looks at holds up the person who sent it, so it is worth checking at the end of service rather than at the end of the week.