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Branches

A branch is one kitchen location. Your organisation sits above the branches and holds the company details; everything operational hangs off a branch.

Both live under Organisation in the dashboard menu.

Settings → Organisation holds the details shared by every branch: company name, VAT number, address and contact details. The company number and the account email are shown but not editable, because they were set when the account was created.

The logo you upload for a branch is the one that prints on labels that carry a logo.

Below the company details, every branch is listed on its own card with its subscription status. Each card has two buttons: Settings, which opens that branch, and Cancel subscription.

Only an Owner can add one:

  1. Click Add new branch
  2. Fill in the branch name, address, contact details and VAT number if it has its own
  3. Click Continue to payment

A branch is a separate subscription, so adding one goes through checkout. A branch is never deleted from the dashboard: if you close a site, you cancel that branch’s subscription.

Open a branch with the Settings button on its card. What you can set there:

Details: name, address, phone and VAT number, plus the branch logo.

Reminder mail: reminder emails always go to the company email. Switch them on here and add any other recipients, for example the kitchen manager.

Approvals, three independent switches:

  • Auto-approve product changes: products added or edited on the device go live straight away instead of waiting for review
  • Auto-approve delete label: label deletion requests from the device are approved without review
  • Auto-approve consumable orders: supply orders from the device are charged to your card on file immediately. If a payment fails, the order waits for your review and the switch turns itself off

Show recipes on devices: prep guides and recipes are visible on this branch’s devices. Switch it off to keep them off the screen.

Catalogue: which allergen and storage location entries this branch uses. In normal use you manage these from Settings → Allergens and Settings → Storage Locations instead.

Use the branch selector at the top of the sidebar. Most pages, including Labels, Wastage, Reports and the settings lists, show the branch you have selected.

  • The organisation holds the company details, VAT and the product catalogue
  • A branch holds its devices, its allergen and storage lists, its waste reasons, its approval switches and reminder emails, its logo, and its subscription
  • Team members and their PINs belong to the organisation, not to one branch
  • A product belongs to the organisation and can be limited to a single branch when you add it
  • A device belongs to one branch at a time