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Quick Start Guide

This guide takes you from signing up to your first printed label and your first waste record.

  1. Go to labelfood.co.uk/pricing
  2. Choose Monthly (£32/month) or Annual (£325 a year, which works out at £27/month and saves £59)
  3. Fill in your details: your name, email and phone, your business name and company number, and your billing address. If the device should go somewhere else, add a separate delivery address
  4. Click Continue to Payment and complete checkout

Your 14-day free trial starts here and nothing is charged today.

You do not pick a password on this form. Once checkout is done, a confirmation email arrives with your account details, and your LabelFood Printer SV2 is sent out to you.

Sign in at office.labelfood.co.uk with the details from that email.

Your account is not empty. It already has:

  • a branch named after your business, with the address you registered
  • the 14 UK allergens, ready to select on a product
  • a starter set of storage locations and waste reasons
  • three sample categories and three sample products, so you can see how a finished product looks

The samples are there to be replaced. Delete them, or edit them into something you actually make, once you have added your own.

Until a device is paired, the dashboard shows a Set up your device card for Owners and Managers. It walks through the whole job in order: WiFi, pairing, product categories and storage locations.

If you prefer to do it by hand, or you are adding a second device, the short version is:

  1. On the device, open Settings and tap the WiFi row, then pick your network and enter the password
  2. In the dashboard, go to Settings → Devices and click Pair device
  3. A short letter code appears with a countdown, and is valid for about a minute
  4. On the device, in the Connection card, type the code into Pairing code and tap Pair device

A new device only offers its Settings screen until it is paired. The rest of the tabs appear once pairing is done.

Full detail, including what to do when a code is not accepted, is in Pairing Your Device.

  1. In the dashboard, go to Products
  2. Click + and choose New product
  3. At the top, choose Prep for food you make and store in your own kitchen, or Sales for food you sell in a pack
  4. Enter the product name and pick a category
  5. Select every allergen the product contains
  6. Set Expiry after, typed as a number and a unit: 6h, 3d or 2w
  7. Click Save product

The product reaches your devices on the next sync, which runs every few minutes. To pull it straight away, tap the sync icon in the top right of Settings on the device.

Getting a whole menu in at once is a separate job, and Adding a Product covers the bulk and import routes.

  1. Check the roll is loaded and Settings on the device reads Printer Ready
  2. Open the Label tab
  3. Find the product: type in the search bar, tap a category, or tap the scan icon and scan its barcode
  4. Check the preview, which is drawn by the same code that drives the printer
  5. Adjust the use-by date, storage location or quantity if you need to
  6. Tap Print Label

Waste recording is built around the label, so you scan the label of the item you are binning:

  1. On the device, open the Label tab and tap the scan icon
  2. Scan the QR code on the label
  3. Tap Waste, pick a reason, and add a note or photo if it helps
  4. Tap Save Waste Record

Each scanned label is one record. For an end of service clear-down, the Waste tab has a batch scan that files everything in one go.