Waste Reasons

Waste reasons help categorise food waste so you can track where waste is coming from and reduce it over time.

What Are Waste Reasons?

Every time a waste event is recorded, the staff member selects a reason — such as “Overproduction” or “Quality issue”. These reasons are stored in the cloud and appear in the wastage analytics on the home screen.

Default Reasons

Your branch comes with a standard set of waste reasons:

• Overproduction
• Expired
• Damaged
• Quality issue
• Other

How Reasons Are Used

Waste reasons are configured per branch and sync to all paired devices. When a staff member records a waste event on the device, they select a reason from this list.

In the wastage analytics on the home screen, the Wastage by Reason chart breaks down your waste by category — helping you identify the biggest causes (e.g., if most waste is from “Overproduction”, you can reduce batch sizes).

Configuring Reasons

The current list of waste reasons is shown on the Settings → Waste Reasons page. To add, remove, or change reasons, contact support — reasons are managed at the system level.