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Waste Reasons

Every waste record carries a reason. The reasons are yours to define, and they are what turns a pile of records into something you can act on: a month where most of the waste says Over-prepared is a prep problem, a month where it says Expired is a rotation problem.

On the device they appear as buttons on the waste screen, so keep the list short enough to pick from at a glance.

The Default List

Section titled “The Default List”

Every branch starts with:

  • Expired
  • Damaged
  • Over-prepared
  • Customer return
  • Dropped
  • Contaminated
  • Wrong order
  • Other

Add a Reason

Section titled “Add a Reason”
  1. Go to Settings → Waste Reasons
  2. Click Add reason
  3. Enter the name and save

The code beside the name is generated from what you type and is there for the record, not for you to set.

Rename or Remove

Section titled “Rename or Remove”

Open the ⋮ menu on a reason’s card:

  • Edit renames it
  • Delete takes it off the list

Deleting changes what staff can pick from now on. Records already filed keep the reason they were filed with, so your history and your reports are not rewritten.

Per Branch

Section titled “Per Branch”

The list belongs to the branch selected in the sidebar and syncs to that branch’s devices on the next sync, which runs every few minutes. To pull it straight away, tap the sync icon in the top right of Settings on the device.

Where the Reasons Show Up

Section titled “Where the Reasons Show Up”
  • Wastage: every record, with its reason
  • Reports → Waste Report: totals and cost broken down by reason over 7, 30 or 90 days
  • Home: the Wastage by Reason chart
  • Reports → Compliance Pack: the wastage section, with the breakdown by reason

How staff file a record on the device is covered in Recording Food Waste.