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Setting Up Natasha's Law Compliance

This guide shows how to configure LabelFood to meet UK Natasha’s Law (Food Information Amendment 2019) requirements for PPDS (Pre-Packaged for Direct Sale) allergen labelling.

Natasha’s Law requires all food businesses to clearly label the 14 allergens on every food item that is pre-packaged for direct sale (PPDS). This applies to food prepared on the premises and packaged before a customer orders it.

  1. Go to Settings → Allergens in the cloud dashboard
  2. Toggle on all allergens that are present in any of your products

If you handle an allergen in your kitchen, it should be toggled on — this ensures it appears on labels when set on a product.

Every product in your catalogue must have its allergens set:

  1. Go to Products
  2. Open the product or add a new one
  3. Select all allergens present in that product
  4. Save the product

All 14 allergens that apply must be selected — even trace amounts.

Step 3: Verify Labels Print Allergens Correctly

Section titled “Step 3: Verify Labels Print Allergens Correctly”
  1. Print a label for a product with allergens set
  2. Check that allergens appear in bold on the printed label
  3. All 14 allergens present in the product should be listed

Step 4: Prepare Records for an EHO Inspection

Section titled “Step 4: Prepare Records for an EHO Inspection”

When an Environmental Health Officer (EHO) visits, the Compliance Pack gives you a single due-diligence summary to hand over:

  1. Go to Reports → Compliance Pack in the cloud dashboard
  2. Choose the period you need: 7, 30 or 90 days
  3. Review the three sections on screen:
    • Label discipline — labels printed, labels removed, removal rate, and any labels left expired on the shelf
    • Wastage log — records, quantity, cost, and the breakdown by reason
    • Catalogue & allergens — active products, and how many have allergens declared
  4. Click Export PDF to produce a branded report for your organisation and branch
  5. Provide the PDF to the EHO

Two other reports export to PDF the same way and are useful alongside it:

  • Reports → Label Report — the full label print log for the last 90 days
  • Reports → Staff Activity — print activity per team member

If you need a report in a format that is not covered here, contact our support team.

| Allergen | Allergen | |---------|---------| | Celery | Cereals containing gluten | | Crustaceans | Eggs | | Fish | Lupin | | Milk | Molluscs | | Mustard | Nuts | | Peanuts | Sesame | | Soybeans | Sulphur dioxide |

  • Allergens must be listed on every PPDS label
  • All 14 allergens must be highlighted if present
  • Labels must be printed before the food is presented to the customer
  • Waste records must be kept for traceability

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